Minimal Metrics partners with LeanFirm consulting to provide real-time business intelligence to housing authorities.
LeanFirm consulting specializes in helping municipalities all over the United States re-engineer and optimize their workflows. What’s a workflow in this case? Consider the case of maintaining an optimal sized inventory of spare vehicle parts. It’s not just a matter of when a part is ordered, but when the decision is approved, when the money is available, when the part is actually delivered or how many times per year the part is needed. While the procedure may be long, the decisions made at each stage are rather clear – with each decision being logged in some form or another by the responsible party. But since none of the information is centralized (remember that most municipal governments are working with data systems that were designed in the early 80’s), getting actionable suggestions for improvements is limited to the observations at each point in the chain. How does one develop real-time and…